BRITISH CONSULATE GENERAL
Avenue d'Auderghem 10, Etterbeek 1040 Brussels, Belgium Tel: 003222876211 Contact Us Website Sign in | ClickBook Information
Welcome!Welcome to the British Consulate General in Brussels.

Appointment booking update

We are no longer using this site to take appointment bookings. Please visit our consular services page for information about the services we offer. If the British Consulate General does provide the service that you seek, please email consularsection.brussels@fco.gov.uk for an appointment.

Appointments which were previously booked through this site will still be honoured.

Important Notice

The British Consulate General will not respond to any Visa or Passport Enquiries

We are unable to provide any information relating to British passport applications. Please refer any such questions to Her Majesty’s Passport Office, using the link following link how to apply for a passport overseas.

We cannot provide any information relating to Visa enquiries or provide information on the entry requirements to the UK for non-British citizens. The following link will provide you with information on the UK Visa application process.

In case of an Emergency (not relating to Visas and Passports) please contact us on 00 32 2 287 62 11 - phones lines are open 24/7

Although we do provide (limited) notarial services, by appointment only, please be aware that unless you have a specific requirement for a Consular officer to carry out the service, you will need to contact a local notaire.

We accept payment by Visa, MasterCard, Debit Card (Visa or MasterCard only) which will be converted into GBP or by cash (euro).

Please be advised that emergencies will take precedence over pre-booked appointments.

No services available
TERMS & CONDITIONS

Please read the following information carefully.

The services that we can provide are limited. If you believe that we can provide a service that is not listed here, you should contact us on 00 32(0)2 287 62 11 or send an email to consularsection.brussels@fco.gov.uk

LIST OF CONSULAR FEES

FEES

Our fees are not refundable. While Consular staff will give you as much advice as they can, it is your responsibility to ensure that you are obtaining the correct service. If you are unsure, you may wish to take legal advice before booking the service. As the power to perform Notarial acts is given to Consular staff by domestic United Kingdom legislation, we are unlikely to be able to carry out acts for use in countries other than the United Kingdom and Overseas territories, and Commonwealth countries without diplomatic representation in Belgium.

Please note that fees are subject to change without notice. A list of current fees can be found on our website.

HOW TO PAY

Fees are payable in Euros (some services paid for by credit card are payable in GBP). We accept payment by Visa, Mastercard, debit card (Visa or Mastercard only) which will be converted into GBP or by cash (euro). We do not accept personal cheques.

If you need to cancel or modify your booking, you will be able to do so by following the link in the confirmation e-mail.

Complaints procedure

The Foreign and Commonwealth Office is committed to providing a high-quality service to everyone we deal with. We welcome your views on the services that the Embassy provides, as they will help us to identify what we do well and what we could do better.

Feedback and suggestions on consular services

We welcome your views on the support we provide as this will help us to identify what we do well and what we could do better. If you have any feedback, suggestions or complaints about the consular services we have provided please email us at feedback.consular.services@fco.gov.uk

We aim to respond to complaints relating to consular services within 20 working days.

More information about providing feedback on consular services can be found here

Passport feedback

To find out how to provide feedback on passport services please click here

Feedback on the 'UK and Belgium' pages on GOV.UK

To provide feedback on the ‘UK and Belgium’ section of GOV.UK, please email: public.brussels@fco.gov.uk

DATA PROTECTION

The Foreign and Commonwealth Office holds and uses data for purposes notified to the Information Commissioner under the Data Protection Act 1998 which may be viewed on the Information Commissioner's website. Such personal data may be disclosed to other UK Government Departments and public authorities.

To provide this online service to you, we use an external provider called Clickbook. You will find a link towards their privacy policy at the bottom of each page on their site.

ADVERTISING

The Foreign & Commonwealth Office is in no way responsible for, or endorses, any advertising on this page.

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